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Data

Your Data

How do we look after your data ?

We (“Danemead Scout Campsite“, registered charity 1069693) are registered with the Information Commissioner’s Office under ZA542221.

Description of processing

Description of processing

The following is a broad description of the way this organisation/data controller processes personal information. To understand how your own personal information is processed you may need to refer to any personal communications you have received, check any privacy notices the organisation has provided or contact the organisation to ask about your personal circumstances.

Reasons/purposes for processing information

Reasons/purposes for processing information

We process personal information to enable us to; provide a voluntary service for the benefit of the public at the campsite as specified in our aims; administer campsite bookings; to fund raise and promote the interests of the charity; manage our volunteers; maintain our own accounts and records; and organise events at the campsite.

Type/classes of information processed

Type/classes of information processed

We process information relevant to the above reasons/purposes. This may include:

  • personal details
  • membership details
  • goods and services
  • financial details
  • education and employment details

We also process sensitive classes of information that may include:

  • physical or mental health details

Who the information is processed about

Who the information is processed about

We process personal information about:

  • members
  • staff, volunteers
  • trustees
  • complainants, supporters
  • enquirers
  • advisers and representatives of other organisations

Who the information may be shared with

Who the information may be shared with

We sometimes need to share the personal information we process with the individual themself and also with other organisations. Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA). What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons.

Where necessary or required we share information with:

  • members
  • family, associates or representatives of the person whose personal data we are processing
  • healthcare, social and welfare organisations
  • educators and examining bodies
  • financial organisations
  • providers of goods and services
  • local and central government
  • other voluntary and charitable organisations

How do we process your data ?

How do we process your data ?

When making a booking, or contacting us the information requested is used by the campsite team to process your booking and during your visit. We use selected third party companies to process your data.

CompanyHow we use the companyData Stored
CheckfrontProcess your bookingData given at the time of your booking, card processing information
(not card details)
FreshdeskDeal with enquiries from the web, email, twitter and messengerData given in filling in the enquiry form and type of communication
StripeProcess card paymentsCard details
Office 365Feedback Data given on the feedback form
MailchimpMailing ListSelected data from Checkfront to enable the delivery of emails

We will not share your data with any other 3rd party individuals, groups and companies outside of those for whom we have accounts for.

CCTV

CCTV

CCTV is used for maintaining the security of property and premises and for preventing and investigating crime. For these reasons the information processed may include visual images, personal appearance and behaviours. This information may be about staff, customers, offenders and suspected offenders, members of the public and those inside, entering or in the immediate vicinity of the area under surveillance. Where necessary or required this information is shared with the data subjects themselves, services providers, police forces, security organisations and persons making an enquiry.

We record all data 24 hours a day

Data Subject Access Request

Data Subject Access Request

Should you wish to make a request for a copy of any personal information which Danemead Scout Campsite holds about you, you should write to the Booking Team by email to askus@danemeadcampsite.org.uk, outlining the personal data you are seeking to obtain. We will acknowledge your request and respond to you within 30 days of receiving it. We may need to verify your identity and ask you to clarify the data you are seeking to obtain.

Right to erasure (Right to be forgotten)

Right to erasure (Right to be forgotten)

Should you wish us to erase any personal information that Danemead Campsite holds about you, then you should write to the Booking Team by email at askus@danemeadcampsite.org.uk. We will acknowledge your request by email, confirm whether we are able to erase the information requested (including whether we hold it) and confirm to you once erased. We may need to verify your identity and ask you to clarify the data you are seeking to erase. We will consider each request on a case-by-case basis and whilst we will not seek to refuse your request unreasonably, we do have a number of statutory obligations that we must comply with. These include our vetting and safeguarding procedures, which may prevent us from being able to fully erase your personal data.

Correcting inaccurate personal data

Correcting inaccurate personal data

Should you believe that the personal data we hold about you may be inaccurate, you can write to the Booking Secretary at askus@danemeadcampsite.org.uk outlining the inaccuracy. We will acknowledge your email, seek to address the inaccuracy and confirm back to you once corrected.

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